Legal
Refunds
Last updated 2026-08-03
The rule
Full refund within 7 days of your first payment if you have attended fewer than 3 classes. That is a condition you can check yourself — count your classes.
After that
A month that has started is not refundable. You can cancel at any time and you keep everything until the period ends.
Missed classes
Missing a class is not a refund. Tell us 12 hours ahead and you get a make-up credit valid for 30 days.
If we cancel
If we cancel a class and cannot offer a replacement, that class is credited back to you.
Bank transfers
Refunds on a bank transfer go back to the account the money came from, and take as long as the banks take.
How to ask
Email us. There is no form to fill in and nobody will try to talk you out of it.
Needs legal review
Draft. Statutory cooling-off rights may be longer than 7 days for students in some countries and would override this.
Questions about any of this? Email us — a person answers.